Skip to main content
search
virtual visit
Providence has conducted more than 1.2M virtual visits and more than 18,000 providers are using telehealth tools.

Providence Leverages Virtual Visits and Monitoring to Relieve Overburdened Clinical Staff

Challenge:

Providence, with a significant Seattle presence, treated patients in an early epicenter of COVID-19. To relieve overburdened clinical staff and hospital resources, while minimizing exposure risk to the virus, Providence quickly worked with partners to deploy a care path that monitored patients suspected of having COVID-19, but not experiencing serious symptoms, while they quarantine at home.

Solution:

Providence tracks patients suffering from COVID-19 symptoms using its Xealth digital health platform to deliver a care automation and remote patient monitoring tool from Twistle. This keeps patients safe and prevents additional stress on hospitals, emergency rooms and front-line healthcare teams.
The at-home solution includes Providence’s COVID-19 Hub microsite to further educate patients by giving accurate and timely information, a self-assessment tool called Grace, and virtual visits using Express Care Virtual.

With the rapid acceleration of telehealth due to COVID-19, Providence has conducted more than 1.2M virtual visits and more than 18,000 providers are using telehealth tools to see patients virtually.

Back to Virtual Care Enablement Client Stories
Close Menu